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10 Tips for
successful employee retention - How to keep your employees happy
and reduce turnover
Many employees ask this question wondering why their employees
have left! After the countless number of hours spent on
training, and the amount of knowledge that employee has
acquired, the very last thing you would want for your business
is for your employees to leave!
These tips give you
ideas on how to keep your employees happy and how to reduce
turnaround.
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Always report feedback to your
employees immediately! do not wait until year end or
performance review to report either good or bad performance.
ongoing feedback is vital to keep an employee both motivated
and efficient.
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Communicate you business
performance to your employees. keep them informed on how the
entity is performing. Tell your employees what the business
objectives are! If you keep your employees informed on how
the business if performing, and by informing them of the
business objectives, the employees will see that the
business has potential and is growing and will help them
make their own objectives in achieving the business
objectives!
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Implement formal training programs that provide employees
with clear paths for advancement.
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Finally, hiring the right people from the start reduces
turnover. Managers should have a clear idea of the types of
people they want to hire for each position, write detailed
job descriptions and commit to hiring the best candidates
rather than the first candidates who meet minimum
requirements.
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Include employees in decision making - it is incredibly
important to include team members in the decision making
process, especially when decisions will effect an
individual's department or work team. This can help to
create a culture of employee involvement and will generate
new ideas and perspectives that top management might never
have thought of.
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Fair and equitable treatment of all employees - one of the
surest ways to create animosity and resentment in an
organization is to allow favouritism and preferential
treatment of individual team members. The so-called "good
ole' boys club" can create a noxious organization culture
and foster resentment among team members. This culture will
only get worse and can create a devastating exodus of valued
team members. Be sure to treat all employees equally and
avoid favouritism at all costs.
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Keep an Ear to the Ground. Don't wait until disgruntled
staff come to you by then, much damage has already been
done. Whether the problem is at an individual level, or
involves an entire department, or an individual Manager, act
quickly and be seen to be taking steps to rectify any
problem areas. Consult with all levels of staff. Encourage
your management to take weekly walks around departments,
letting their presence be known, asking friendly questions,
showing concern, and taking steps to rectify problems.
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